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Terms of Service

Terms of service

Funky Glass Art

ONLINE STORE POLICY – TERMS AND CONDITIONS

Customer Satisfaction
At Funky Glass Art, customer satisfaction is our #1 goal. We stand behind the quality of our products and will make things right if you are not satisfied with your purchase. We believe that we can work together with our customers to make every purchase a positive experience. Our shipments are carefully inspected before leaving our studio, but in the event you are not satisfied with your purchase, simply follow the instructions below.

Returns & Exchanges
If you are not completely satisfied for any reason, you can return an item within 30 days of receipt for a full refund of the merchandise purchase price. Refund will be for the purchase price, in the original form of payment. Original delivery and handling charges are non-refundable. Return shipping charges are the responsibility of the customer.
Just notify us via email or phone to inform us you will be returning your item.
We'll credit or refund the value of the merchandise total and any taxes you were charged (excluding delivery and handling charges) upon delivery of your items.

Our Guarantee
All items purchased from Funky Glass Art are 100% satisfaction guaranteed. You may return anything purchased from us within 30 days of receipt if you are not completely satisfied. Depending upon product availability, we will exchange or replace it with another item of equal value. If you just don't like it or it's not what you expected, simply return it and we will credit your credit card. We do not want you to have to keep anything from our Online Store with which you are not completely satisfied.

Security

At Funky Glass Art., protecting your personal information is a priority. We use Paymate to process your payment in a secure website form.

You’re Privacy
At Funky Glass Art your personal information is confidential. We do not rent, sell, barter or trade email addresses. When you place an order with us, we collect your name, address, telephone number, credit card information and your email address. We use this information to fulfil your order and to communicate with you about your order.

Contact Us
If your question or comment is relative to your Funky Glass Art order, call 03-3884338 talk with one of our friendly Customer Service professionals or email us at sandi@funkyglassart.co.nz

How to Order

Ordering online from the Funky Glass Art Online Store is easy! Simply choose the items you wish to purchase and add them, individually, to your shopping cart. Each time you add an item, you'll be able to view the entire contents of your cart with a total dollar amount purchased so far. You will also be able to see which items are in stock and which items is awaiting replenishment. When you are ready to checkout, click the checkout button and proceed to the secure checkout area.

International Orders
We currently only deliver to New Zealand, but inquiries are welcome for overseas orders, we can obtain a postage quote for you, please email or phone our studio for your requirements
Email: sandi@funkyglassart.co.nz
Phone 021 485810

Pricing, Payment & Sales Tax
All prices are in NZ Dollars (NZ) and are subject to change without notice. We currently accept VISA, MASTERCARD and Direct Deposit for online purchases. If you order through our secure online shopping cart, all orders are subject to verification and acceptance before shipping.

Colours

We have done our best to display as accurately as possible the colours of the products shown on this Web site. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

Shipping
Online Orders:
At Funky Glass Art, most orders ship out from our studio on day of purchase day excluding weekends. Parcels are usually posted before 12pm, so if you order was place after this time it will be sent out the following day.  Please allow up to 1-3 days for your items to arrive

Terms of Use

This Web site is operated by Funky Glass Art All inquiries may be directed to:
Funky Glass Art

P.O. Box 403
Warkworth
New Zealand